Elder Financial Abuse: When Can a Brokerage Firm Be Held Responsible?
Financial exploitation of older Americans is a growing problem, and the consequences can be devastating. A senior investor may spend decades building retirement savings only to lose a substantial portion of those assets in just weeks or months. The perpetrator may be a stranger running an investment scam, a caregiver, family member, new acquaintance, or even a trusted financial professional. Elder financial abuse can involve suspicious withdrawals, unauthorized transfers, investment fraud, or manipulation of a vulnerable investor. It could also involve a financial adviser ignoring an investor’s risk profile to “churn” their account to maximize the adviser’s own compensation. When money disappears from a brokerage account, an important question often follows: Could the brokerage firm have stopped it? The Financial Industry Regulatory Authority (“FINRA”) regulates U.S. broker-dealers and has established rules to help brokerage firms identify and respond to suspected financial exploitation. Those protections, and their limitations, can become important when determining whether the conduct of a broker, financial adviser, or brokerage firm warrants investigation. What Is Elder Financial Exploitation? FINRA Rule 2165 generally defines financial exploitation to include the wrongful or unauthorized taking or use of a protected person’s funds or securities. The definition also covers obtaining control of assets through deception, intimidation, or undue influence. The rule generally protects investors age 65 and older. It can also cover certain younger adults when a brokerage firm reasonably believes an impairment prevents the investor from adequately protecting their own interests. Warning signs of possible elder financial abuse may include: sudden or unusually large withdrawals; transfers to unfamiliar third parties; unexplained liquidation of long-held investments; abrupt changes in investment strategy; a new person trying to control communications with the financial adviser; an investor appearing confused about transactions; or transactions inconsistent with the investor’s financial circumstances or history. An unusual transaction does…
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