FINRA Arbitration in 2026 (So Far): Rising Claims, Lasting Consequences
Periodically each year, FINRA publishes statistics on the types of arbitration claims that have been filed, adjudicated or otherwise resolved; the products at issue; and the legal theories most commonly asserted. Those statistics help identify where scrutiny is developing, areas for potential prophylactic measures, and how firms and advisors should respond when a complaint or claim arises. Through September, FINRA reported 2,010 arbitration filings, up 7% year over year. Customer cases increased 16% to 1,394; intra-industry filings fell 9% to 616, while FINRA closed 1,938 cases. Market volatility may be partially to blame for the uptick: when the tide goes out, you find out who has been swimming naked. The increase in customer filings gives firms reason to examine how they assess complaints before a statement of claim arrives. A well-supported response begins with an understanding of the account(s) and recommendation(s) at issue, as well as the customer’s actual losses. Counsel should test the claimant’s account against contemporaneous records before adopting the investor client’s narrative. That work also helps distinguish a claim warranting an early business resolution from one that should be defended, potentially through final hearings. Common stock led product categories with 334 customer cases, followed by private equities (152), options (113), mutual funds (110) and REITs (101). Private equities rose from 88 a year earlier. Structured products reached 65, while cryptocurrency, a growing product, reached 44 cases. Private investment disputes call for particular attention to the record of due diligence and the basis for the recommendation. Subscription documents matter, but the defense should also explain what the representative understood about the investment and why it fit the customer’s circumstances when recommended. Where liquidity or valuation becomes contentious, counsel should reconstruct what was known at the time and distinguish that evidence from hindsight. The same applies to more familiar…
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